Refund Policy

Cancelled events

If an event is cancelled, all paid tickets are refunded in full automatically to the original payment method.

Postponed events

Your ticket stays valid for the new date. If you can't attend, request a refund from your My Tickets page or via Contact before the new date.

Change of plans

Change-of-mind refunds depend on each event's policy, shown on the event page before you pay.

Failed payments

If your payment method was charged but no tickets were issued, contact us — we resolve or refund within 5 business days.

This policy is a template pending final legal review before launch.